“To do education well is labor intensive, to me, this career is such a privilege.”

Dr. Thomas J. Norman has taught in the management department of California State University- Dominguez Hills for the past five years. He specializes in human resource management and labor relations courses. Thomas received his B.A. degree from Harvard University cum laude and his M.A. and PhD degrees in Human Resources and Industrial Relations from the University of Minnesota. His classes blend the latest online tools and applied activities as he seeks to create practitioner -scholars. Thomas encourages his students to develop management skills by volunteering while in college and incorporate these experiences into the HRM concentration.

Thomas’ research focuses on the impact of globalization on the employment relationship, with a focus on outsourcing and offshoring. He is currently conducting a multi-year study on the hidden costs of business process outsourcing activities such as the impact on employee retention and customer satisfaction. Prior to his move into academia he gained more than a decade of management experience at several leading corporations, including Procter & Gamble, Sun Microsystems, US Bancorp and Wells Fargo.