CSUDH Professor

Thomas J Norman

Biography

Thomas Norman, Professor and past Department Chair, has been a professor in the Management and Marketing Department for over eight years where he teaches human resource management (HRM) and management theory courses.  His research ranges from exploring global outsourcing, labor arbitration and management education.  Prior to joining the Academy, Dr. Norman worked 18 years in industry in various management positions at Procter & Gamble, Cargill, US Bank, Wells Fargo, and Sun Microsystems.  In 2002, after failing to win election to the Minnesota State Senate as an Independence Party candidate, he entered the Human Resources and Industrial Relations PhD program at the University of Minnesota.  Dr. Norman tries to keep current on practical skills by maintaining his Senior Professional in Human Resources (SPHR) certification while building his academic reputation by regularly presenting at academic conferences of organizations such as the Academy of Management, Decision Sciences Institute and the Labor and Employee Relations Association.

“To do education well is labor-intensive, to me, this career is such a privilege.”

Dr. Thomas J. Norman has taught in the management department of California State University- Dominguez Hills for the past five years. He specializes in human resource management and labor relations courses. Thomas received his B.A. degree from Harvard University cum laude and his M.A. and PhD degrees in Human Resources and Industrial Relations from the University of Minnesota. His classes blend the latest online tools and applied activities as he seeks to create practitioner -scholars. Thomas encourages his students to develop management skills by volunteering while in college and incorporate these experiences into the HRM concentration.
Thomas’ research focuses on the impact of globalization on the employment relationship, with a focus on outsourcing and offshoring. He is currently conducting a multi-year study on the hidden costs of business process outsourcing activities such as the impact on employee retention and customer satisfaction. Prior to his move into academia he gained more than a decade of management experience at several leading corporations, including Procter & Gamble, Sun Microsystems, US Bancorp and Wells Fargo.